Truffle Privacy Policy

Last modified April 12, 2021

Thank you for using Truffle. At Truffle, we know that privacy is important to you, so we have created this Privacy Policy (sometimes referred to as the “Policy”), which focuses on how we collect personally identifiable (or “personal”) information. Personal information identifies or describes a particular individual, such as a person’s first and last name, email address, physical address or telephone number.

This Policy applies to our website, services, products, and applications (each referred to as a “Service”) and explains the following:

What information we gather from you when you use the Service
How we may use and share this information
The security approaches we use to protect your information

We will not use or share your personal information with anyone except as described in this Privacy Policy.

By using the Service, you consent to the collection and use of your personal information by Truffle in accordance with this Privacy Policy. If we decide to change our Privacy Policy, these changes will be reflected on this page and we will revise the “last modified” date on the top of this Policy. Your use and access of the Service is also subject to your acceptance of the Truffle Terms of Service.

Information We Collect and Use

We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and Services, when you participate in activities for the Service or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect usernames; contact or authentication data; and other similar information.

Content: You also provide us Content when you add Truffle as a member of a Slack channel. This Content is accessible by members of your organization with appropriate access rights. Truffle employees or contractors will not view your data except to: (i) maintain, provide, or improve the Service, (ii) to help you and respond to support requests related to your Content; (iii) to review and monitor compliance with our Terms of Service; (iv) to comply with or avoid the violation of applicable law or regulation (including to review and remove allegedly infringing Content in accordance with the DMCA), or to cooperate with law inforcement; or (v) as otherwise described in this Privacy Policy. We have the right to remove any information that is stored by Truffle, if it is deemed to be in violation of our Acceptable Use Policy as set forth in our Terms of Service.

Log Files: When you use the Service, our servers automatically record certain information sent by your web browser. These server logs may include information such as your Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages, and other such information.

Third Party Tools: We use third party tools for conversion tracking, user assessment and analytics tools, such as, yet not limited to Google Analytics, to help understand use of the Service. Many of these tools collect the information as sent by your browser as part of a web page request, including cookies and your IP address. These tools also recieve this information and their use of it is governed by their privacy policy and opt-out provisions, where applicable.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

How We Protect Your Information

The security of your information is very important to us.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information

Please see the page on Security & Data Handling Practices

Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Do Not Track

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Reviewing or Deleting Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please send a request to data@truffle.bot. We will respond to your request within 30 days.

Changes to Our Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contacting Us

If you have questions or comments about this notice, you may email us at privacy@truffle.bot or by post to:

Truffle 34 Shull Dr. Newark, DE, 19711 United States