Truffle is an app that instantly answers questions that are asked in Slack, using the knowledge it has of past conversations. Truffle uses its knowledge base to immediately provide answers when someone asks a question.
It’s a common problem: people ask questions that have already been answered on Slack. Truffle is here to solve that problem, making information retrieval automatic, so your team’s questions get the boost of built-up knowledge they need.
You start by adding Truffle to a channel. Truffle then goes through that channel and scans for information that it thinks might be helpful in the future.
Truffle scans the channel, marking each interesting thread with a 🧡 reaction.
When Truffle has finished scanning the channel, each thread it finds becomes a short piece of documentation in question and answer format. This is what is stored to answer future questions.
When someone asks a question in a channel where Truffle is installed, it will search its repository of answers and generate a unique answer for the given question.
Why Truffle?
Truffle is different from other tools because it is automatic. It’s time consuming to write documentation, but people will happily chat in Slack about important topics and come to decisions. These decisions are tedious to document, and more often than not they simply don’t make it out of Slack. With Truffle, these conversations can become useful long after they have taken place, without any kind of manual intervention. Your team can just go about their daily work, and Truffle will present them with the knowledge they need, when they need it.
Truffle is free to try for 14 days
Truffle use cases
Live Demo
Still have questions? Check out the FAQ, ask a question directly in the chat window on this page, or email hey@truffle.bot.